How To Disable Allow Remote Shopping Assistance In Magento 2

How To Disable Allow Remote Shopping Assistance In Magento 2

March 08, 2024 - Magento 2 Admin

To disable the module LoginAsCustomerAssistance of Customer’s Account Dashboard in (Magento 2.4 and Later Version) via manual disable or command line. Magento 2 specifically called “Allow Remote Shopping Assistance.” It’s possible that the feature or terminology you are referring to may be related to a specific extension or custom functionality implemented in your Magento 2 instance.

However, if you want to disable or restrict remote access or certain features in your Magento 2 installation, you generally need to review and modify the relevant settings or configurations in the Admin Panel. Here are some general steps to secure your Magento 2 store:

Solution 1 :

There are following below steps (Magento 2.4 & later version) :

Root\app\etc\config.php

'Magento_LoginAsCustomerAssistance' => 0,

Solution 2 :

There are following below command need to be run in Root Directory (Magento 2.4 & later version) :

php bin/magento module:disable Magento_LoginAsCustomerAssistance
Author Admin

Mady is the CTO & Co-founder of Magentopost.com which has been providing retail solutions for Magento merchants since 2009, With over 10 years experience of working with Magento and clients all over the world, he gained great knowledge on e-commerce development, order management systems, inventory control & retail POS.

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